At Twinkles, we always pride ourselves on giving our customers the best, most personal service we can offer. While we work diligently to review the safety of all products, we cannot be liable for accidents resulting in personal injury that involves a product purchased on this site.

We want you to be completely satisfied with your one-of-a-kind purchase. Please feel free to contact us anytime at 601.696.7100

Names on personalized items is free for all Twinkle’s merchandise.

All personalized orders will only be accepted by email, mail or fax. Please print clearly. When error is the mistake of Twinkles, we will re-do the order at no extra charge. Customer errors are the responsibility of the customer.

All original works of art remain the property of Twinkles and may not be reproduced. We do not reproduce copyrighted designs, and only paint our original designs.

If you are a retailer/designer interested in carrying Twinkle’s products in your business please contact us at 601.696.7100 with your Tax ID or email us at mytwinkles@bellsouth.net

Our website is a retail site for our boutique offering a wide range of products, so let us visit you and show you our wholesale items. We would love to hear from you!

*Notice: All items sold by Twinkles are individually handcrafted original works of art, and not two items are exactly the same. They all have their own personality and character, which makes each one a masterpiece of its own.

No Returns on Artwork, Furniture, All Custom Work.

3 Day return policy after date of store purchase or ups receival on all other merchandise.

No Cash Refunds/Store Credit

You must notify us of damages up to 10 days after shipment is received. Photos and a written statement are required, and we are not responsible for shipping in returns. Upon receipt of your return allow time to remake your order.

All items are handmade especially for you involving time and craftsmanship, therefore the designer inspects all merchandise in order to avoid any defects. We take pride in our work!

Payments must be paid in full upon order, and cancellations must be made within 3 days of order.

Prices area subject to change, but you will be notified.

We accept VISA / MASTERCARD / AMERICAN EXPRESS / DISCOVER.

Delivery requires special care! Most of our items are delicately handmade. Please allow 7-10 business days for delivery in the U.S. Please allow up to 3-4 weeks for delivery on hand-painted artwork and up to 6 weeks on small furniture items.

*Each item is hand painted by Fine Artist, Dana Casey and more time may be needed depending on the size of your order and the workload, but you will be notified.

All products are shipped via UPS.